Approach

How do we achieve our client's goals?

We employ a collaborative approach, combining the industry expertise and objectivity of our senior executives with the experience, knowledge and local market perspective of our client's staff. Our process is highly customized and experience driven. Depending on the engagement, we will work onsite, conduct interviews with key staff and collect data for analysis at our home office to compare with our benchmark data. Integral elements of our assessments include the following:
  • Key operational practices
  • Compliance assessment
  • Workflow processes from patient intake through billing and collections
  • Productivity, staffing policies and pay practices
  • Information systems and other analytical tools
  • Accounts receivable management
  • Volume and components of volume including referral rates, visits per patient episode and trends
  • Satisfaction measurement tools for patients, employees, referral sources and physicians

Benefits

What are the outcomes for our clients?

Our reports are based on the balanced scorecard system, which translates strategy into tangible objectives and measures. It uses a balance of traditional financial and outcome measures along with indicators of future success. It also aligns objective quantifiable measures and more subjective performance indicators:

  • Financial performance
  • Internal business processes
  • Customer satisfaction
  • Learning and growth

We also provide new opportunities to our clients and assist
them in meeting new challenges:

  • Assessment of compliance with regulatory agencies
  • Documentation of treatment in an efficient and effective way
  • Needs assessments for ongoing training
  • Program development
  • Marketing strategies
  • Review of billing practices to maximize reimbursement
    while maintaining compliance with regulations
  • Training on the rules, regulations and compliance with HIPAA

 

Impact To The Operation

Why are we different?

Our philosophy is that the patient care and business processes of home health are optimized when homecare is viewed as an integrated piece of a broader system of care. Our results are measured by:

  • Reduced cost per episode
  • Increased productivity
  • Increased profitability
  • Streamlined "best practice" processes
  • Optimized information systems
  • Increased customer satisfaction
  • Patient retention within the system

HIPAA Compliance

HIPAA was enacted in 1996 by Congress primarily to guarantee the security and privacy of health information and to provide measures to enforce compliance with these standards. Home Health agencies are subject to these standards and Home Health Consulting will provide training to ownership and staff to ensure that your organization has the foundation necessary to comply with this federal law.


Start-up Support

What do we offer?

Home Health Consulting provides consultative support for start-up operations in the field of home health care. Our expertise in the opening of outpatient facilities can assist you in assuring a successful start-up:

Operational and Clinical

  • Floor plan design
  • Clinical documentaion studies
  • Regulatory support
  • Policies and procedures
  • Job descriptions and competencies
  • Assistance with interview and selection of key staff
  • Orientation and training of staff
  • Survey preparation
  • Documentation guidelines
  • Team building
  • Operational support
  • Prospective payment system
  • Oasis training, operational & organizational design
  • Development of strategic marketing initiatives
  • New service integration
  • HIPAA compliance
  • Clinical documentation studies
  • Compliance reviews & plan development

Financial

  • Financial modeling / budget cost reporting
  • Mergers, acquistion & reorganization
  • Cash flow management
  • Reimbursement review & analysis
  • Medicare cost reports
  • Site selection and lease negotiation

Home Health Consulting assists the client in meeting the requirements for survey including the following areas:

  • Assessment of compliance with current Medicare regulations
  • Mock surveys
  • Needs assessments for ongoing training
  • Determining competency and establishing ongoing programs for maintenance of competency
  • Job descriptions
  • Forms and tools for patient documentation
  • Review and development of an effective Performance Improvement Program
 
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